Fyvia Privacy Policy

Fyvia ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it.

1. Information We Collect

User Information: When you create an account with Fyvia, we collect your name, email address, and other contact details necessary for account management.
Client Information: Our platform allows you to store details of your clients (such as names, email addresses, and notes) that you choose to input.
OAuth Authorization Data: If you connect your Gmail account, we store access tokens and refresh tokens to enable email automation features. We never store your Gmail password.
Usage Data: We collect logs and analytics related to your activity on our platform to improve performance and enhance user experience.

2. How We Use Your Information

To provide, operate, and maintain our services.
To automate client onboarding and invoicing processes and send relevant communications on your behalf (when authorized).
To respond to your requests, questions, and concerns.
To improve our services, including troubleshooting and debugging.
To comply with legal obligations.

3. Data Storage and Security

Your personal data is stored on secure servers with restricted access.
We use encryption for sensitive data in transit and at rest.
OAuth tokens are securely stored and never shared with unauthorized parties.
Regular security audits are performed to protect your data from breaches.

4. Your Choices and Rights

You may disconnect your Gmail account from Fyvia at any time.
You may request access to, correction of, or deletion of your personal data.
You can opt out of certain communications by adjusting your notification preferences in your account settings.

5. Third-Party Services

Fyvia integrates with third-party services such as:

Google Gmail API: To send and manage emails through your Gmail account.
Cloud Hosting Providers: For secure data storage and delivery of services.
Analytics Services: To monitor usage and improve the application.

These third-party providers have their own privacy policies, and we recommend reviewing them for more information.

6. Data Retention

We retain personal data only for as long as necessary to provide our services or as required by law. Once data is no longer needed, we securely delete or anonymize it.

7. Children's Privacy

Fyvia is not intended for use by individuals under the age of 13. We do not knowingly collect information from children. If we become aware that we have collected personal data from a child without parental consent, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of the service after changes indicates acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: help.fyvia@gmail.com
Website: https://fyvia.co

Last Updated: September 3, 2025

Fyvia Privacy Policy

Fyvia ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it in relation to our financial forecasting and scenario-planning services.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and other details necessary for account management and service delivery.
Financial Data: We collect and process your financial information including cash balances, revenue data (MRR), customer metrics (churn, growth), expense data, and other financial metrics you choose to input or import.
Integration Data: When you connect third-party services, we may collect and store data from Stripe, QuickBooks, Xero, Plaid, Google Sheets, and Excel to provide real-time financial insights and forecasting. All data access is read-only - we never modify, delete, or write data back to your connected accounts.
Scenario Data: Your financial scenario simulations, forecasts, and planning data are stored securely to enable your financial planning and analysis.
Usage Analytics: We collect anonymous usage statistics to understand how our platform is used and to improve the user experience. This includes page views, feature usage, and performance metrics.
Device Information: We may collect information about your browser type, version, and device to ensure compatibility and optimize performance.

2. How We Use Your Information

To provide real-time financial dashboard and forecasting services.
To enable scenario simulation and "what-if" financial planning.
To generate insights, alerts, and recommendations based on your financial data.
To sync and process data from connected financial services and integrations (read-only access).
To create and export financial reports, forecasts, and investor-ready documents.
To provide playbooks and preset financial strategies for testing scenarios.
To improve our services, including troubleshooting and debugging.
To respond to your requests, questions, and concerns.
To comply with legal obligations and financial regulations.

3. Data Storage and Security

Secure Storage: Your financial data is stored on secure, encrypted servers with restricted access and industry-standard security measures.
Encryption: All sensitive financial data is encrypted both in transit and at rest using AES-256 encryption standards.
Access Controls: Access to your financial data is strictly limited to authorized personnel and systems necessary for service delivery.
Regular Audits: We perform regular security audits and assessments to protect your data from breaches and unauthorized access.
Backup and Recovery: Your data is regularly backed up with secure, encrypted backups to ensure data integrity and availability.

4. Your Privacy Rights

Data Access: You can request access to all personal and financial data we have collected about you.
Data Correction: You can request correction of any inaccurate or incomplete data.
Data Deletion: You can request deletion of your account and associated data, subject to legal and regulatory requirements.
Data Portability: You can export your financial data, forecasts, and reports in various formats (CSV, PDF, etc.).
Integration Control: You can disconnect third-party integrations and revoke access permissions at any time.
Communication Preferences: You can opt out of certain communications and notifications while maintaining essential service-related communications.

5. Third-Party Services and Integrations

Fyvia integrates with third-party financial and business services including:

Payment Processors: Stripe for transaction data and payment processing information (read-only access).
Accounting Software: QuickBooks and Xero for financial data synchronization and reporting (read-only access).
Banking Services: Plaid for secure bank account connections and transaction data (read-only access).
Productivity Tools: Google Sheets and Excel for data import/export and spreadsheet integration (read-only access for imports).
Cloud Infrastructure: Secure cloud hosting providers for data storage and application delivery.
Analytics Services: To monitor usage patterns and improve the application (anonymous data only).

Important: All third-party integrations operate with read-only permissions. Fyvia never modifies, deletes, or writes data back to your connected accounts. We only read data to provide insights and forecasting capabilities. These third-party providers have their own privacy policies and security measures. We recommend reviewing their privacy policies for more information about how they handle your data.

6. Data Sharing and Disclosure

No Sale of Data: We do not sell, rent, or trade your personal or financial information to third parties.
Service Providers: We may share data with trusted service providers who assist in delivering our services, subject to strict confidentiality agreements.
Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and the safety of our users.
Business Transfers: In the event of a merger or acquisition, user data may be transferred as part of the business assets, subject to the same privacy protections.

7. Data Retention

We retain your personal and financial data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Financial data may be retained longer for regulatory compliance and audit purposes. When data is no longer needed, we securely delete or anonymize it according to our data retention schedule.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal and financial information.

9. Cookies and Tracking Technologies

Essential Cookies: We use essential cookies to maintain your session and ensure the application functions properly.
Analytics Cookies: We use analytics cookies to understand how our service is used and to improve user experience (anonymous data only).
Preference Cookies: We may use cookies to remember your preferences and settings for a better user experience.
Integration Cookies: Third-party integrations may use cookies as part of their authentication and data synchronization processes.

10. Children's Privacy

Fyvia is not intended for use by individuals under the age of 18, as it deals with financial information and business data. We do not knowingly collect information from minors. If we become aware that we have collected personal data from a minor without parental consent, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We will notify you of significant changes via email or through our platform. Continued use of the service after changes indicates acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your privacy rights, please contact us at:

Email: help.fyvia@gmail.com
Website: https://fyvia.co

For privacy-related requests, please include "Privacy Policy Inquiry" in your subject line for faster processing.

Last Updated: October 2025